Processing Feedback

Processing feedback is crucial to getting context from your users. Read carefully and link to the right product improvements.

While processing customer feedback you can attach it to a single or multiple features, or create a new one.

Select the feature you need from the list, change the "State" to Processed and it's done.

Notice: when you set the "State" field to Processed - a customer that has provided the feedback will receive an email stating that the feedback was processed. But such an email will be sent ONLY if this feedback came from a public roadmap (upvote or feature proposal) or the embeddable widget.

Learn more here.

Last updated