ProdCamp customer center is a mini CRM designed to help you leverage customer account and contact information to make better decisions.
There are only several ways to start leveraging your customer data with ProdCamp:
Create Contacts and Accounts manually - which is a viable option only for small organizations.
Create an account
To manually create an account please go to your customer section and click create new.
Specify the Account name and one or multiple domains associated with it and hit save.
Create a contact
To create a new contact, select Contacts, and create new.
Then complete the form and don't forget to specify the account attached to this contact.
PLEASE NOTE - To identify the feature value the system aggregates all the revenue associated with the accounts which upvoted this feature and are recorded in ProdCamp. Since upvotes are provided by contacts and not accounts your contacts must be associated with an account in order for the system to retrieve the revenue and feature value insight.
PLEASE NOTE - To update industry, type, Annual revenue, lifetime revenue, or any additional account field please first create the account and then edit it.
Once the account is created click edit and input the information you need in the extended form.